Visiting The Royal Orthopaedic Hospital
Getting here
The Royal Orthopaedic Hospital NHS Foundation Trust
Bristol Road South
Northfield
Birmingham
B31 2AP
Depending on where you are travelling from, you may need to drive through the Birmingham Clean Air Zone to get to us. The Clean Air Zone will help tackle Birmingham’s air quality problem by charging the owners of the most polluting vehicles £8 per day for cars, taxi and LGVs and £50 a day for coaches, buses and HGVs. A non-compliant vehicle driving in the zone will pay once for the day, then may drive in the area without limit on that day. More information about how to pay can be found here.
You can check if your vehicle is compliant in the clean air zone here.
The main entrance to the hospital is located it Gate C.
Parking on site
Car parking is available for patients and visitors at Gate A and C, the following charges apply:
- Up to 2 hours: £3.80
- Up to 5 hours: £5.00
- Up to 24 hours: £7.50
Ways to pay
The Pay and Display machines accept card payments and coins only. Notes are not accepted.
Cashless parking using the Apcoa mobile app
It's quick and easy to park using the mobile app:
- Download the Apcoa app
- Enter the loacation code: 4012
- Select your vehicle
- Select your duration and pay
Pay by phone
01895 262 122
Blue Badge holders
Blue badge spaces are available in the main car park at Gate C and Gate A. Parking is free to local authority blue badge holders.
Patients with regular appointments
Free parking is available for patients attending more than three appointments per month. You will need to collect a form from the department you are visiting or from the Parking Hut (based in Gate C Car Park)
Patient parking charge concessions – weekly tickets
Reduced car park fees are available for patients in certain circumstances which may require regular or long term visits. Please pick up a form from the ward or department you are visiting or from the welcome desk situated at the main entrance to the Outpatients Department. Please note, weekly tickets cannot be purchased in advance.
Tickets for longer periods may be purchased, with the endorsement of the ward or department. The following charges apply:
- 7 day ticket: £17.50
- 28 day ticket: £50.00
If you have any questions please speak to the on-site car parking team between 7am and 6.30pm, Monday to Friday (Gate C Car Park, Parking Hut adjacent to Motorcycle Parking).
For all other enquiries, please contact APCOA Parking (UK) Limited on 0345 301 1151.
Parking off-site
If you choose to park off-site, please park considerately and lawfully. Local enforcement is in place.
The Patient Transport Service is provided by West Midlands Ambulance Service NHS Foundation Trust.
Patients are responsible for booking their own transport for outpatient appointments, day procedures and regular treatments. NHS staff requesting transport for discharges and transfers should contact WMAS, as follows:
Booking queries
0121 728 9875
Set collection times
All patients attending treatments have a pre-booked collection time. Depending on when your appointment finishes, you may have to wait for your transport to arrive at the agreed time. We want you to be comfortable while you wait. Please ask for support or refreshments if you need them.
You can call the enquiry line to ask about your patient transport:
0121 307 9118.
Useful numbers for (PTS) Patient Transport Services:
West Midlands Ambulance Hospital Transport: 0800 035 6511
East Midlands Ambulance Service: 0300 300 3434
North West Ambulance Service: 0345 112 0999
More information
Find patient information leaflets and more information here on the NEPT website.
For information on routes for travelling to the Hospital by bus, train or metro, please visit the Network West Midlands Journey Planner.
If you are travelling via National Express Bus, you can receive 25% off a Day Saver ticket. This offer is available for both patients and visitors. Find out more and get your discount via the NX Bus website.
A cycle shelter is provided outside the Main Entrance to the Hospital accessed via the Gate C entrance.
Parking
- The spaces are for use by staff, patients and visitors to the hospital, and for the Trust electric vehicles.
- The spaces are for use by electric vehicles during charging only
- The bays are available for use 24 hours per day and cannot be pre-booked.
- If one of the bays is free then the car can be plugged in to charge and left until charging is complete
- Should both bays be occupied and a vehicle owner wishes to charge their vehicle, they can leave their details at the car parking hut, and receive a phonecall once a bay becomes vacant (this is available between 7am and 6.30pm only, Monday –Friday only)
- Car owners will be responsible for moving their own vehicle once charged, this is not within the remit of Estates and Facilities or APCOA staff.
Enforcement
The APCOA Parking Attendants will include the charging points within their patrols to enforce the correct usage; the following will be classed as non-conformance with this procedure:
- Use of space for parking a non-electric or hybrid vehicle or motorcycle
- Use of space by an electric vehicle when not undergoing charging
- Use of space for more than 5 hours (dependant on the vehicle model, this is sufficient time to reach a fully charged state. Should electric vehicles be parked in the space for more than 5 hours, an increased tariff charge will be charged).
Parking Charges
- They already have a blue, orange or purple parking permit for the vehicle
- They are an electric vehicle owner
- They are using the car park for the sole purpose of charging their vehicle.
Charging Costs
Facilities for visitors
Our Cafe is undergoing refurbishment from 23 May 2023 for approximately 6 weeks.
A limited service remains available which includes sandwiches, soups, pasta, pasties and drinks.
Meat, vegetarian and vegan options are available.
Opening times
Monday – Friday: 8am – 2pm
Saturday & Sunday: 8am - 11am
Grab and Go sells a selection of hot and cold sandwiches, drinks and snacks.
Grab and Go opening times
Monday - Friday: 8:30am – 6:30pm
Saturday & Sunday: 8:30am – 2:30pm
The RVS (Royal Voluntary Service) Coffee shop is located in the Outpatient department and sells hot and cold drinks, a selection of snacks, and other useful items.
Toilet locations
Outpatients
There are toilet facilities located in the Outpatient Department, to the right of the main entrance as you enter.
Cafe Royale
There are toilet faciltiies located in Cafe Royale, accessible via both entrances of the cafe. However, these are unavailable from 23 May 2023 for approximately 6 weeks due to refurbishment.
Ward 10
Before the entrance to Ward 10, there are toilet facilities. As you cross the balcony into the building, turn right, the toilet is opposite the lift.
Accessible toilet
A fully accessible toilet facility for staff, patients and visitors with complex disabilities is located in the Outpatients Department, to the right of the main entrance to the hospital.
Free Wi-Fi is available in the hospital.
How to access
- Join the Wi-Fi network 'NHS Wi-Fi'
- Go to your internet browser and enter your name and email address when instructed
Please note, this is a secure, monitored network, so some sites may be restricted.
A cashpoint is located inside the building at the top of the Outpatient corridor, opposite the X-ray Department.
There are green spaces with benches and picnic tables around the Trust for you to enjoy. They are located:
- To the left of the glass corridor at Outpatients
- Behind the Outpatient department
- The Courtyard Garden, in the middle of the site, behind the Trust HQ building
Please note our hospital is a non-smoking site. Smoking and vaping is not allowed anywhere on-site. Those wishing to smoke should exit the hospital to do so.
There are Hubs for parcel delivery from Amazon and Inpost. Both are located to the right of the main Outpatient entrance.
Our hospital is a non-smoking site. Smoking and vaping is not allowed anywhere on-site. Those wishing to smoke should exit the hospital to do so.
Accessibility
We work with an organisation called AccessAble who provide detailed information to help you plan your visit.
A fully accessible Changing Places toilet for staff, patients and visitors with complex disabilities is located in the Outpatients Department, to the right of the main entrance to the hospital.
If you or a family member requires an interpreter, one can be arranged.
If this has not previously been discussed with you or arranged, please contact us on 0121 752 1673 before your appointment.
Find out more about our safeguarding team
If you have additional communication needs, please let us know before you arrive at the hospital, so we can help make your visit to the ROH, the best experience for you.
Find out more on our Learning disabilities and Autism page.