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How is ROH working differently

Meeting the challenges of COVID-19

We are working differently for you

We have made significant changes to how we work to ensure we offer the safest services we can.


Navigators and entry points

When you arrive, you will be greeted by a navigator. This person will explain what you need to do and where you need to go. They will ensure that restrictions are maintained and you are supported.

Changing how visitors move around the site

We are introducing a one way flow system around the Trust. We want to make sure it's easy for you to get where you're going while maintaining social distance. These measures will also help us to reduce the risk of infection.

Hand sanitising stations

Hand washing is an essential part of reducing the risk of infection. We have made it easy to sanitise your hands with stations all over the Trust that are clearly marked.

Social distancing

Our site is marked for social distancing so it’s easy for you to maintain a 2 metre distance. We have also removed all non-essential equipment and furniture to improve easy movement around the site.

PPE (Personal Protective Equipment)
When you visit us you will be provided with a face mask to help protect you and others in the hospital.
Our staff have access to all the necessary PPE they need to keep themselves and their patients safe.