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​Our CQC inspection report: rated 'GOOD'

Today the CQC released their inspection report of The Royal Orthopaedic Hospital.

Our overall rating is ‘good’ and it’s fantastic to see a sea of green confirming what we already know; this is a safe, effective, caring, responsive and well led organisation. Take a look at our old and new rating table:

Comments from the CQC

  • Staff felt respected, supported and valued.
  • The trust had a vision for what it wanted to achieve
  • The trust promoted equality and diversity
  • The trust had an open culture
  • Staff engaged with patients, staff and the public
  • Staff are committed to continually learning and improving services
  • Staff treated patients with compassion and kindness
  • They worked together as a team to benefit patients

Reflecting on what we have accomplished in 2019

This has been an important year for ROH. Our CQC report echoes the progress we have made – in quality, clinical outcomes, patient satisfaction, staffing, continuous improvement and in developing our estate. We look forward to making even more improvements in 2020.