The Royal Orthopaedic Hospital NHS Foundation Trust (ROH) is pleased to share the results of the latest NHS Staff Survey, which reflect our ongoing commitment to providing safe, high-quality care to our patients.
The feedback from our staff demonstrates a strong team culture, a dedication to learning, and a compassionate approach to patient care. The survey, which gathers feedback from NHS staff across the country, showed that ROH continues to perform well in key areas, including teamwork, patient focus, and staff engagement.
Notably, the results indicate that staff feel confident in their ability to make a difference for patients, with a high percentage stating that patient care remains a top priority at ROH.
This progress indicated by these results is evident in new developments in our appraisals framework and flexible working and the ongoing work of our growing number of staff networks in making a difference to work culture, improving inclusion and giving everyone a voice that counts.
Key highlights from the survey:
- Compassionate and inclusive culture: ROH scored above the national average in areas related to compassion and inclusion, with staff feeling valued and supported within their teams.
- Safe and high-quality care: Staff confidence in the quality of care provided by the Trust remains strong, reinforcing our reputation as a centre of excellence in orthopaedic treatment.
- Teamwork and collaboration: The Trust received positive feedback on team working and support from immediate managers, showcasing the strong relationships that help deliver outstanding care.
- Commitment to learning: ROH continues to invest in staff development, with results highlighting a supportive environment for professional growth.
Matthew Hartland, Chief Executive Officer at ROH, expressed his gratitude for the dedication of the hospital’s workforce:
“These results reflect the efforts of our staff, who work tirelessly to ensure that every patient receives the best possible care. We are proud of our compassionate and skilled teams, and we remain committed to fostering a positive and supportive working environment. We will continue to listen, learn, and improve to make ROH an even better place to work and receive care.”
A recent patient at ROH also shared their experience which reinforces our staff feedback:
“I can’t thank everyone enough for my brilliant treatment from day one until my recovery. The service has been the best I’ve ever had. Such caring and hard-working staff.”
While the results are positive, the Trust acknowledges the importance of continuous improvement. ROH will use the feedback to further enhance staff well-being, develop leadership, and ensure that our teams feel empowered and supported in their roles.
For more information about the NHS Staff Survey, visit NHS Staff Surveys website.
