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Our culture

We're proud of our culture and how it feels to work in our Trust, and be a patient in our hospital. Our culture is values-based. We are passionate about building and sustaining an environment where people feel safe and supported. We're big believers in authenticity, we celebrate diversity and we are inclusive. 

Our values in practice


Compassion means:

  • Supporting the health and wellbeing of our patients and colleagues
  • Acting with kindness towards everyone
  • Recognising when things are difficult and showing sympathy and empathy

Openness means:

  • Being truthful and transparent, especially if a mistake is made
  • Giving constructive feedback and being open to feedback
  • Communicating in a clear and honest way
  • Speaks out to raise a concern 

Pride means:

  • Takes pride in their work and the standard to which it is delivered
  • Supports others to achieve their work because we are all part of a team
  • Continuously improves

Innovation means:

  • Seeking ways to improve through adapting existing approaches or introducing new ideas
  • Embracing new ways of working and change and encouraging others to do the same
  • Making time and space and to continuously improve

Excellence means

  • Taking responsibility for delivering the highest possible standard of work
  • Understanding relevant standards or targets and consistently meeting them
  • Aiming to be the best by communicating, collaborating, learning and being dilligent

Behaviours means:

  • Treats people with consideration and dignity
  • Recognises and values their worth and opinions
  • Acknowledges and empathises with others

Our Staff Networks: your voice matters

Staff networks are an incredibly important part of the culture at ROH and play a key role in building and sustaining an inclusive and wellbeing focussed culture.

Networks provide a space for staff to share their experience and drive improvement. There continues to be excellent progress across our staff networks and it’s encouraging to see the groups growing in size and impact. Everyone is welcome to join a staff network, whether you have lived experience or are an ally. To find out more contact This email address is being protected from spambots. You need JavaScript enabled to view it. 

Equality and Diversity Network

The Equality & Diversity Network was set up in 2018, with the remit of raising awareness and promoting Inclusion across the Trust. Its aim is to provide staff with the opportunity to discuss matters surrounding diversity, inclusion and to raise awareness within the Trust. The network has gone on to hold numerous awareness sessions surrounding diverse topics and have drawn together a wide range of information about all aspects of equality, diversity, inclusion and human rights.


The ROH LGBTQ+ network aims to create a safe, inclusive and diverse working environment that encourages respect and equality for all and a space that values and recognises the differences between sexual orientation and gender identity and works proactively to address these.

The ABLE Network

The ABLE Network was set up in April 2019. Their purpose is to promote and celebrate the diversity of our Disabled staff, patients, and allies. A key element of the network is to engage and educate staff around the different disabilities that our colleagues live with. Including those who may have invisible disabilities, such as mental health conditions, or long-term conditions following on from an illness.

MMEG: The Multi Minority Ethnic Group

The Multi Minority Ethnic Group (MMEG) staff network was set up in summer 2020 following a series of listening sessions for members of staff at the Trust. The first listening session was held in June 2020. The group provides a space for colleagues to talk about issues important to staff from ethnic minority backgrounds with an aim of creating positive change for all staff.

Menopause Support Network

The Menopause Support Group meets every six weeks to offer peer to peer support, group members share advice and talk through anything that may be concerning them. The group also helps to raise awareness around the menopause and help to break down any stigmas. The Menopause Support Network has been nominated for an award of Best Support Group

ManKind Network

The ManKind Network will support health and wellbeing initiatives, encourage awareness raising and support community building at the Royal Orthopaedic Hospital. The ManKind Network is new, and we’d like you to be part of its development

Veteran Aware Accredited

The ROH is proud to be accredited as Veteran Aware.

This means we have made a promise to the nation and those who serve or who have served and their families, that they will not experience any disadvantage as a result of their service.

We commit to providing the best standards of care and support to the armed forces community.

Freedom To Speak Up

A constructive culture where we listen and learn

We believe in openness and transparency. Out culture is designed to listen and learn. Everyone has a voice and should feel comfortable to use it. Our Governors play and active role in supporting staff to share issues and address them. Our Freedom to Speak Up Guardian supports people to speak up when they feel that they are unable to do so by other routes. They ensure that people who speak up are thanked, the issues they raise are responded to and that the person speaking up receives feedback on the actions taken. Our patients are supported to share feedback by our Patient Experience Team.

Celebrating success

We're big on celebrating success and recognising contribution

Working in healthcare isn't easy. That's why it's so important to recognise our amazing team. At the ROH we celebrate our people. Whether it's our lavish annual awards, our values card scheme or the wonderful events and gifts from our Charity - there's always something happening to make sure our team know how much we care.

Wellbeing is more than a word

Wellbeing at work is really important. We want our colleagues to be happy and healthy so that we can continue to provide amazing care to our patients.

Our wellbeing programme is tailored around five ways to wellbeing: connect, give, keep learning, mindfulness and be active.

It’s getting the big things right first, like healthy food at our on-site café, flexible working, a smoke free environment, a positive culture - the things that really impact your experience. We also pay attention to the smaller bits. We have free period products in the loos, weekly emails with wellbeing resources, regular workshops to help keep your mind healthy and lunchtime Knit and Natter.

Click here to find out about some of the ways we are helping our staff with the cost of living:

Culture matters

Everyone plays a part in making our culture what it is. If our culture sounds positive to you, why not consider working here?