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Primary Care Hub

Need support? Contact us: 0121 812 3200

Referral

Referring your patients for treatment at the ROH is easy.

All referrals from primary care should be sent via ERS. You can send an electronic referral by finding the Royal Orthopaedic Hospital (ROH) on the list. Once we receive your referral, it will be triaged by our specialist team and added to the waiting list for the relevant department.

  • All referrals from Primary Care should be sent via ERS
  • Routine tertiary referrals sent by email must be sent using secure NHS.net accounts. Sending via a non/NHS.net account is not encrypted.
  • Please see below on intructions for urgent referrals and Tertiary Oncology referrals.

The ROH is a specialist hospital, and we regularly see patients for both complex and routine treatment.

Even if you have a local provider for routine orthopaedics, you are able to refer to the ROH for treatment, and benefit from world class surgeons that are specialists in their field. 

Self-referral for physiotherapy

Patients can self-refer for physiotherapy and MSK support:

getUBetter for physiotherapy

The getUBetter app offers local tips, advice, and exercises tailored to you and your stage of recovery. 

Most musculoskeletal (MSK) injuries and conditions can be treated at home and get better without the need for a specialist appointment. getUBetter gives you the knowledge, skills, and confidence you need to improve your MSK health and lifestyle. 

We encourage you to download the free getUBetter app to manage your symptoms at home before seeking physiotherapy.

If your symptoms do not improve, you have the option to self-refer for physiotherapy within the getUBetter app. Once the in-app referral form has been completed, it will be reviewed by a member of the Royal Orthopaedic Hospital Physiotherapy team.

Who should use getUBetter?

Anyone 18 or over who needs help with a joint or muscle problem with a BSol postcode.

How to access getUBetter

  • Download getUBetter for apple or android
  • Enter your postcode and GP or healthcare provider
  • Follow the instructions to access your local support pathway
  • A personalised recovery programme will be created for you
  • Follow your programme regularly to improve your MSK health