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MSK Transformation Programme

Birmingham and Solihull Integrated Care System logo

getUBetter support

Using the app already and need support?
If the app asks you to contact your referrer, please contact us on 0121 728 9442 (ROH physiotherapy) or 0121 82 3836 (Musculoskeletal Clinics). If you need technical support with the app, please contact:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Do you have a joint or muscle problem?

Please use the FREE getUBetter app designed and written by your local clinicians in Birmingham and Solihull. It offers local tips, advice, and exercises tailored to you and your stage of recovery. Most musculoskeletal (MSK) injuries and conditions can be treated at home and get better without the need for a specialist appointment. getUBetter gives you the knowledge, skills, and confidence you need to improve your MSK health and lifestyle. 

What is getUBetter?

getUBetter is a safe and effective way to help you self-manage your injury or condition at home, work, and on the move. The app covers a range of musculoskeletal injuries and conditions:

  • Instant access

  • Easy to use

  • Safe and effective

  • Back

  • Back & Leg

  • Neck

  • Shoulder

  • Elbow

  • Hip

  • Knee

  • Ankle

  • Sprains and Strains – Leg

  • Upper and lower Limb Tendinopathy

Who should use getUBetter

Who should: Anyone 18 or over who needs help with a joint or muscle problem.

Who should not:

  • Under 18-year-olds
  • People with worsening neurological symptoms like numbness, weakness, or problems with bowel or bladder.
  • People diagnosed with an infection, rheumatological problems, neurological issues, cancer, kidney, fracture, and pelvic organ pain.
  • People that are requiring an ongoing close medical attention.
  • People with very severe, worsening symptoms
  • Pregnancy-related problems.

What will I get?

  • Instant and 24/7 access to a personalised programme

  • Easy-to-follow self-progression exercises

  • Daily tips and local guidance from day one

  • Advice on where to seek help when needed

  • Access to local treatments and services

How to access getUBetter

  • Download getUBetter for apple or android

  • Enter your postcode and GP or healthcare provider

  • Follow the instructions to access your local support pathway

  • A personalised recovery programme will be created for you

  • Follow your programme regularly to improve your MSK health

If you need further help getting started, watch our video below or get in touch with one of our team: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Work in Primary Care?
Get the app for your patients

The benefits

  • NICE approved with strong safety netting

  • Already used in many practices across BSol 

  • Can be given out by non-clinical members of your team

  • Reads content in any community language

  • Excellent patient satisfaction

  • Supports your practice and patients

How to install in your practice

getUBetter is already being used in practices across Birmingham and Solihull, and patient satisfaction with the app is excellent. The app is safe and approved for use. Installing getUBetter is quick and easy. Installation only takes 30 minutes, and we’ll give you all the support you need.

To get started, please This email address is being protected from spambots. You need JavaScript enabled to view it.

Training account for BSol Healthcare Professionals

You can try getUBetter for yourself via the training account.

  • Download the app by searching for ‘getUBetter’ in your app store
  • Enter username and password:
    Username: This email address is being protected from spambots. You need JavaScript enabled to view it.
    Password: BSoLtraining123!

Read more

Primary Care information pack
Non-clinical staff user guide