The Royal Orthopaedic Hospital NHS Foundation Trust
Bristol Road South
Depending on where you are travelling from, you may need to drive through the Birmingham Clean Air Zone to get to us. The Clean Air Zone will help tackle Birmingham’s air quality problem by charging the owners of the most polluting vehicles £8 per day for cars, taxi and LGVs and £50 a day for coaches, buses and HGVs. A non-compliant vehicle driving in the zone will pay once for the day, then may drive in the area without limit on that day. More information about how to pay can be found here.
You can check if your vehicle is compliant in the clean air zone here.
The main entrance to the hospital is located it Gate C.
Car parking is available for patients and visitors at Gate A and C, the following charges apply:
The Pay and Display machines accept card payments and coins only. Notes are not accepted.
It's quick and easy to park using the mobile app:
01895 262 122
Blue badge spaces are available in the main car park at Gate C and Gate A. Parking is free to local authority blue badge holders.
Free parking is available for patients attending more than three appointments per month. You will need to collect a form from the department you are visiting or from the Parking Hut (based in Gate C Car Park)
Reduced car park fees are available for patients in certain circumstances which may require regular or long term visits. Please pick up a form from the ward or department you are visiting or from the welcome desk situated at the main entrance to the Outpatients Department. Please note, weekly tickets cannot be purchased in advance.
Tickets for longer periods may be purchased, with the endorsement of the ward or department. The following charges apply:
If you have any questions please speak to the on-site car parking team between 7am and 6.30pm, Monday to Friday (Gate C Car Park, Parking Hut adjacent to Motorcycle Parking).
For all other enquiries, please contact APCOA Parking (UK) Limited on 0345 301 1151.
If you choose to park off-site, please park considerately and lawfully. Local enforcement is in place.
The Patient Transport Service is provided by West Midlands Ambulance Service NHS Foundation Trust.
Patients are responsible for booking their own transport for outpatient appointments, day procedures and regular treatments. NHS staff requesting transport for discharges and transfers should contact WMAS, as follows:
0800 035 6511
Set collection times
All patients attending treatments have a pre-booked collection time. Depending on when your appointment finishes, you may have to wait for your transport to arrive at the agreed time. We want you to be comfortable while you wait. Please ask for support or refreshments if you need them.
You can call the enquiry line to ask about your patient transport:
0121 307 9118.
West Midlands Ambulance Hospital Transport: 0800 035 6511
East Midlands Ambulance Service: 0300 300 3434
North West Ambulance Service: 0345 112 0999
The APCOA Parking Attendants will include the charging points within their patrols to enforce the correct usage; the following will be classed as non-conformance with this procedure:
For information on routes for travelling to the Hospital by bus, train or metro, please visit the Network West Midlands Journey Planner.
If you are travelling via National Express Bus, you can receive 25% off a Day Saver ticket. This offer is available for both patients and visitors. Find out more and get your discount via the NX Bus website.
A cycle shelter is provided outside the Main Entrance to the Hospital accessed via the Gate C entrance.
Our Cafe is undergoing refurbishment from 23 May 2023 for approximately 6 weeks.
A limited service remains available which includes sandwiches, soups, pasta, pasties and drinks.
Meat, vegetarian and vegan options are available.
Monday – Friday: 8am – 2pm
Saturday & Sunday: 8am - 11am
Grab and Go sells a selection of hot and cold sandwiches, drinks and snacks.
Grab and Go opening times
Monday - Friday: 8:30am – 6:30pm
Saturday & Sunday: 8:30am – 2:30pm
The RVS (Royal Voluntary Service) Coffee shop is located in the Outpatient department and sells hot and cold drinks, a selection of snacks, and other useful items.
There are toilet facilities located in the Outpatient Department, to the right of the main entrance as you enter.
There are toilet faciltiies located in Cafe Royale, accessible via both entrances of the cafe. However, these are unavailable from 23 May 2023 for approximately 6 weeks due to refurbishment.
Before the entrance to Ward 10, there are toilet facilities. As you cross the balcony into the building, turn right, the toilet is opposite the lift.
A fully accessible toilet facility for staff, patients and visitors with complex disabilities is located in the Outpatients Department, to the right of the main entrance to the hospital.
Free Wi-Fi is available in the hospital.
How to access
Please note, this is a secure, monitored network, so some sites may be restricted.
A cashpoint is located inside the building at the top of the Outpatient corridor, opposite the X-ray Department.
There are green spaces with benches and picnic tables around the Trust for you to enjoy. They are located:
Please note our hospital is a non-smoking site. Smoking and vaping is not allowed anywhere on-site. Those wishing to smoke should exit the hospital to do so.
There are Hubs for parcel delivery from Amazon and Inpost. Both are located to the right of the main Outpatient entrance.
Our hospital is a non-smoking site. Smoking and vaping is not allowed anywhere on-site. Those wishing to smoke should exit the hospital to do so.
We work with an organisation called AccessAble who provide detailed information to help you plan your visit.
A fully accessible Changing Places toilet for staff, patients and visitors with complex disabilities is located in the Outpatients Department, to the right of the main entrance to the hospital.
If you or a family member requires an interpreter, one can be arranged.
If this has not previously been discussed with you or arranged, please contact us on 0121 752 1673 before your appointment.
Find out more about our safeguarding team
If you have additional communication needs, please let us know before you arrive at the hospital, so we can help make your visit to the ROH, the best experience for you.
Find out more on our Learning disabilities and Autism page.
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