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From greeters to gardeners, volunteers are an important part of the day-to-day running of our hospital.

We really value everyone who volunteers, their contribution is a big part of what makes our hospital special. If you're interested in volunteering, we'd like to hear from you. There are a variety of roles you can get involved with.

Volunteer roles

There are a variety of volunteer roles at the hospital including:

  • Outpatient welcome / greeting: welcome patients and visitors in Outpatients, direct to departments, guide through booking in process.
  • Ward helping: help clean and clear patient tables prior to mealtimes.
  • Refreshments trolley: serving teas and coffees to patients on wards.
  • Ward visitors: visit patients for a chat and company.
  • Patient experience: team of volunteers who support patients in completion of surveys and collect completed forms from wards.
  • Patient surveys: assisting patients in completing a survey on an iPad or computer, prior to Outpatient appointments.
  • Administrative support: includes photocopying, filing, data inputting, making up of packs.
  • Admission ward support: chat to patients after procedures and prepare tea and toast.
  • Gardeners: help with general gardening and site tidying.
  • Simulated (pretend) patients: supporting medical student training programme.

Find out more about volunteering

To have a chat about volunteering, please contact Sally Breecher, Volunteer Administrator:

0121 685 4226
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Becoming a volunteer

If you decide that you'd like to volunteer you will need to complete an application process.

Application Process

We ask that applicants consider being able to give a regular commitment of 2-3 hours per week for a minimum of 12 months, before applying. You will be sent an application pach containing:

  • Volunteer Registration and Application Form
  • Volunteer Confidential Pre-Placement Health Questionnaire
  • Volunteer Equality and Diversity Monitoring
  • Confidentiality Agreement

You should complete the forms and return in the envelope provided within four weeks of receipt. Once your application has been received, successful applicants will be invited for an interview. Following your interview your references will be requested. Once we have received your references and DBS (disclosure) return, your placement will be finalised. Before starting your placement you will be asked to attend one day Induction Course and one day Mandatory Training which is a statutory requirement for all volunteers.


All volunteer applicants will be required to disclose any previous criminal convictions, cautions or warnings received as required under the Rehabilitation of Offenders Act (1974) through the DBS (Disclosure and Barring Service) process. The DBS is completed on line at the interview. If you have any criminal convictions you are advised to discuss any issues with the Volunteer Administrator before applying. This information will be treated in confidence and will not necessarily prejudice an applicant being accepted for a voluntary placement.

All applicants will also require a National Insurance Number in order to complete a DBS submission.


Sally Breecher
Volunteer Administrator
0121 685 4226
This email address is being protected from spambots. You need JavaScript enabled to view it.