The PPG group helps us look at ways to improve patient experience at the hospital. The group will discuss issues that patients and carers raise and consider actions that need to be taken to resolve them. We will also use this group to help us gain a better understanding of the priorities and concerns of service users.

Members of the group will include patients, carers, relatives and members of the Patient Experience Department.

The relaxed, friendly meeting takes place every six weeks. For more information or to join the group, please email This email address is being protected from spambots. You need JavaScript enabled to view it.

Please note the PPG will not deal with complaints, information on how to submit a complaint can be found by contacting the PALS department.

The next PPG meeting will take place on Tuesday 4 October, 10am-11am on Microsoft Teams.

Join the meeting here.

For more information, contact This email address is being protected from spambots. You need JavaScript enabled to view it. / 0121 685 4128

The Learning Disability and Autism Forum is a space for people with learning disabilities, autistic people and their parents or carers to share experiences and work together to develop and improve services at our hospital.

Membership

Membership is open to:

• People with learning disabilities and autistic people

• Parents and carers of people with learning disabilities or autistic people

• Staff members who either have or care for someone with a learning disability or autism

Join the next forum:

Friday 30^th September, 10:30am – 11:30am

For further information or to register your place, please contact PALS on 0121 685 4128 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Please note this Forum will not deal with complaints, information on how to submit a complaint can be found by contacting the PALS department.

Every 6 weeks on the Patient Experience Group meeting (PEG), staff and previous patients, members of the public and consultants, chat via zoom. The PEG is significant in healthcare organisations and helps directly monitor the patient experience. On these meetings, patients discuss their individual experience and specific areas of improvement following their surgical intervention with members of staff and clinicians specialising in the area of discussion.

Join us for pizza and talk to us about how we can develop our hospital services and environment to meed the needs of young people.

Date: Tuesday 27 September
Time: 5pm - 7pm
Location: The Knowledge Hub (Gate C), The Royal Orthopaedic Hospital, Bristol Road South, Northfield, B31 2AP.

Register your interest here to join us!

For more information, please contact PALS on 0121 685 4128 or This email address is being protected from spambots. You need JavaScript enabled to view it.

This meeting will also help us shape our Youth Forum to support young people.

Please note this forum will not deal with complaints, information on how to submit a complaint can be found by contacting the PALS department