Today the CQC have released their Adult inpatient survey 2023 results. We’re over the moon to announce the ROH has been identified as performing ‘much better than expected’! This is because the proportion of respondents who answered positively to questions about their care, across the entire survey, was significantly above the trust average.

This is an incredible achievement.

Jo Williams, CEO said: Achieving 'much better than expected' results is no small feat. It is a testament to the hard work, compassion, and unwavering commitment to excellence that defines the Royal Orthopaedic Hospital. Every patient interaction, every procedure, and every act of care contributes to this outstanding outcome. This achievement is a clear indication of our values and standards.

I want to take this opportunity to thank each of our amazing colleagues for their invaluable contributions. Whether on the front lines providing direct care or supporting our operations behind the scenes, everyone’s role is crucial in creating a positive and reassuring experience for our patients. Their dedication has made a significant impact, and it has been recognised at the highest levels.”

The report summarises the experiences of over 63,500 patients who used NHS adult inpatient services during November 2023. The survey asked patients for their views on aspects of their care, such as: the hospital environment, communication with staff, involvement in decisions and being treated with respect and dignity.

Click here for the report and full results: www.cqc.org.uk/inpatientsurvey