The Care Quality Commission (CQC) have released their 2019 Adult Inpatient Survey and we are delighted that The Royal Orthopaedic Hospital NHS Foundation Trust have been named as a ‘much better than expected’ trust.
The survey included 143 NHS trusts and feedback was received from 76,915 people. All patients aged 16 years or over at the time of their hospital stay were eligible to take part if they were treated in the trust during July 2019. In the report, each trust has been assigned one of five bands: ‘much worse than expected’, ‘worse than expected’, ‘about the same’, ‘better than expected’ or ‘much better than expected’.
Nine acute trusts were classed as ‘much better than expected’ in 2019.
Being identified as a ‘much better than expected’ trust means our survey results indicate patient experience was substantially better than elsewhere.
Chief Executive Jo Williams called it a "fabulous achievement and an absolute team effort", saying leading the trust was "made easier by being surrounded by amazing people who care and make the difference every day."
